ITDATALOCKER takes the guesswork out of IT so you can focus on what you do best.

Why ITDATALOCKER?


How many of these common IT scenarios are holding back your business?

Productivity suffers because people are waiting on the machines, servers, and data they need to do their jobs.

Your business is at risk because intellectual property, customer data, and business operations are vulnerable to hackers, contractors, and ex-employees.

You find yourself continually re-investing in redundant hardware and IT services.

New employees take longer to on-board because they lack hardware, software, and network access for days or even weeks after their start date.

The realities of human error and minor accidents become major issues because your backup systems failed — or never existed in the first place.

A lot of companies are out there selling IT solutions. So what makes ITDataLocker different?

Smart, down-to-earth people who are committed to your security as if it were their own.

Flexible contracts that are tailored to fit within your budget. No scary, long-term commitments — contracts can be billed time & materials, so you only pay for what you need.

Free IT assessments. We’ll come to you!

Dedicated, responsive team willing to work nights and weekends. We do what it takes to get the job done.

Extensive experience in network security setup, lockdown, and threat monitoring.

Trusted partner for over 140 customers.

Services


New Infrastructure

We do IT planning and setup with productivity and future growth in mind, from procuring hardware and devices to installing and managing software.

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Data Security

Our processes and solutions protect your business-critical data with data backup and storage (including cloud), data recovery, records management, and security monitoring.

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Asset Management

Employee on-boarding and off-boarding can cause headaches and increase risk. We can track and manage assets — hardware, peripherals, and software — when employees join or leave your company, plus negotiate third-party services contracts.

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Ongoing Support

We partner with you for break-fix needs, on-call support, data security monitoring and analytics, and regular IT checkups.

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Process


1. Connect

Your first step is to schedule a free assessment. We will review pain points, challenges and needs, as well as estimate project size and provide recommendations

2. Diagnose

After the assessment, we'll assign a lead engineer for in-depth technical review and to design the specifics of your solution.

3. Implement

Our senior level engineers will drive execution for all tasks for all customers; from start-ups who need their first server, to financial firms with strict audit requirements, government agencies, and everyone in between.

4. Maintain

We follow up all our projects with a check-in call to make sure everything is working as planned and that your on-going needs are taken care of.

About


Jeff Mandeville

Our Founder: Jeff Mandeville

Understanding customer needs, analyzing problems, and implementing solutions are part of Jeff Mandeville's DNA. In fact, he gets a bit antsy if he's not out there solving real-world problems and making a difference.

Before founding IT Data Locker, Jeff had a successful career as a tech sales manager for MCI and Dell. But he grew frustrated with trying to help people patch systems and processes that didn't meet their needs in the first place.

"I've been a sales guy for a long time. I've been to see a lot of different types of customers. And it never ceases to amaze me that companies buy the wrong things. Or that they bought the wrong things because they were told that some thing was great by someone whose sole purpose in life was to sell that thing."

Once Jeff left the corporate sales world, people kept knocking on his door asking him to fix their PCs or set up a server. IT Data Locker started small in Jeff's garage as “Jeff of All Trades,” but word-of-mouth demand for his services convinced him to expand.

"It started out with friends and neighbors, parents of my kids' friends, saying 'Hey, you worked at Dell, can YOU fix my computer?' But people kept referring me and one year, while I was doing my taxes, I realized that it wasn't a hobby anymore."

Without a website or even business cards, the IT Data Locker customer list kept growing. In no time at all, Jeff had a team of highly specialized IT experts servicing a growing number of clients.

A native of Mexia, Texas, Jeff has an undergraduate degree in biology from UT Austin and an MBA in data communications and telecommunications from St. Edwards University. He lives near Lake Travis with the lights of his life: his wife and their two children.

Our Staff

When you contact IT Data Locker for a free assessment, you can be sure that experienced IT pros will review your needs, find the right solution, and implement it efficiently and effectively. Every member on our team has decades of experience in settings that range from huge corporations and government facilities to small start-ups.

Our senior-level team includes:

Systems engineers who address your current and future infrastructure architecture needs: servers, storage, firewall, security, and VPN.

End-user IT experts who focus on PCs, devices, wireless, printers, and software to keep your workforce productive.

Project managers to ensure tactical execution on larger projects.

Contact


Schedule an ITDATALOCKER assessment

What do you need, and how can we help? To schedule a free assessment, just contact us via the details below.

Contact details


sales@itdatalocker.com
512.872.2727

Careers


Systems Engineer

Experience the excitement of joining a successful, Austin-based IT Services company in the early stages of development. The systems engineer role will be a critical role in helping to move the company forward through its next stage of growth.

The systems engineer will be responsible for coordinating the construction, maintenance, and expansion of a customer's computer systems. This individual will work with sales makers, customers, vendors, and other internal and external partners to ensure successful outcomes for the company’s growing IT services business.

Responsibilities will include, but are not limited to, the following:

  • -Design and implement on-site installations / deployments of network infrastructure, including servers, workstations, and networking equipment (routers, firewalls, switches)
  • -Support and be responsible for defined system administration activities
  • -Identify and analyze customer needs and make suggestions regarding strategic technical direction
  • -Perform network administration and troubleshooting of customer communication problems as they affect the client environment
  • -Monitors and troubleshoots customer’s local area networks (LANs)
  • -Deploy, troubleshoot, and maintain customer hardware such as servers, desktops, laptops, printers, routers and smartphones
  • -Create and adhere to proper documentation standards including network performance reports, network monitoring reports, and client specific technology life cycle plans
  • -Strong Troubleshooting skills in Windows Desktop
  • -Strong Troubleshooting skills in Windows Server 2003-2008, Active Directory, Exchange 2003-2010, Blackberry Services
  • -Advanced technical support at the network level: WAN and LAN connectivity, routers, switches and firewalls
  • -Manage incidents and requests, including documentation
  • -Act and perform according to defined SLAs
  • -Evangelize security with customers and be an advocate for increasing end-customer trust

  • Individual must be able to demonstrate the ability to serve as the technical expert on multiple projects and work with teams to drive successful project completion - on time and within budget. Individual must have a positive “can do” attitude and be a team player.

    Compensation is commensurate with experience.

    Submit your resume now!